Bench in the IT industry refers to resources which are between projects and are not billed to customers. They remain on standby until they are assigned to the next project by their managers.

Bench workforce is critical to nurture for any growing organisation. It aids ambitious companies to staff new projects immediately with talented resources without having to spend further time on recruitment. In the IT industry, the concept of “Bench” had become notably popular to ensure that skilled resources are always available to fill in immediate project requirements. However, benched resources are not billable, and this adds to the costs of the company. This eventually gave rise to an uncomfortable situation for the benched employees.